Lesson Overview: This lesson focuses on how various technologies are transforming the efficiency and customer experience in the hospitality and catering industries. Pupils will explore the roles of key technologies such as Electronic Point of Sale (EPOS), contactless payments, iPads/tablets, apps, WiFi, QR codes, drones, robots, Near Field Communication (NFC), and LCD displays in improving operations. Through real-life examples and interactive tasks, pupils will gain an understanding of how these technologies contribute to the smooth functioning of hospitality establishments. They will also analyze the advantages and disadvantages of each technology and how these innovations impact both the business and the customer experience.

Revision sheet and Bank sheet to revise topic: The impact of new and emerging technologies. Covers Market Pull V Technology Push Product Life Cycle Global production and its effects on culture and people. Legislation Consumer rights Sustainability

Design and Technology or Business Studies Covering the new WJEC spec for Technology Push, Market Pull, Consumer Choice and life cycle of a product. Starter Group activity (hot seating) present findings to class 60 second summary task Group discussion Life cyle of product graph Reverse test Exit card All you need for a great lessons

Lesson on globalisation I made for WJEC Design and Technology but could be used for business studies or Geography. Includes Starter Introduction Discussion Video link 60 word summary Thought provoking images Mini Review Exit Card